Frequently Asked Questions
Everything you need to know about bringing Harmony into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, white-glove delivery is available for most large furniture pieces at checkout. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and linens sustainably sourced?
At Harmony, we prioritize the planet. 90% of our linens are OEKO-TEX certified and sourced from sustainable organic cotton and linen farms.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger furniture purchases.